Last updated: October 2026. Because IR-POS is a digital subscription service, our refund policy is built around the free trial and clear billing in advance.
Every business gets a full-featured 14-day free trial before any payment is taken, no card required. If the software isn't a fit, there is no charge to reverse.
Each payment covers one billing period (one month) in advance. There are no contracts, minimum terms or cancellation penalties, and no automatic deductions: if you decide not to continue, simply do not pay for the next period and you will not be charged again.
If you decide not to continue, access stays on until the end of the period you have already paid for. Your data remains safe and can still be viewed.
Because each billing period is paid in advance for continued access, and the service is made available immediately, amounts already charged for the current period are generally not refunded once that period has started.
If you were charged in error, for example a duplicate payment or a payment that failed but was still deducted, the amount is refunded in full. If a technical fault on our side prevented you from using the service for a material part of a billing period, IRFSDPK (SMC-Private) Limited may refund that period in full or in part at its discretion. Refunds are also given wherever applicable law requires them.
Send refund or billing queries to info@irfsdpk.com or WhatsApp +92 308 5555451. Each request is reviewed on a case-by-case basis, typically within a few business days. Approved refunds are returned within 7-10 business days via the original payment method.
